In response to COVID-19, Hyatt Regency West Hanoi’s property is now operating as an official quarantine hotel. The hotel is pleased to provide quarantine guests with the following assistance:

  • Supporting guests to apply for Nam Tu Liem District’s Department of Health’s confirmation paper to aid visa application process
  • Instructing guests to book medical transportation for pick-up at Noi Bai Airport and drop-off at the hotel

For foreign experts working in Hanoi, please review the official list of documents required by the Hanoi Municipal People’s Committee for requesting entry here (in Vietnamese).

For foreign experts working in other regions but wishing to quarantine in Hanoi, please review the official list of documents required by the Hanoi Municipal People’s Committee here (in Vietnamese).

Please contact Hyatt Regency’s Sales team at or +84 24 2230 1234 to request document examples as provided and certified by Hanoi’s Department of Health.

*Hyatt Regency West Hanoi is not responsible for any legal regulations concerning arriving in Vietnam and staying in quarantine accommodations. Please visit Hanoi Department of Health website for the latest travel advisories into Hanoi. If you have any questions, please do not hesitate to contact us at

Hyatt Regency West Hanoi
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, Vietnam
+84 24 2230 1234